Sunith Sinha

Background

About Sunith Sinha

Reporting to Manager and coordinating with the Team Leader and team. Meeting the clients and giving demo on the portal services either through online or direct interaction. Building the database and continuous follow-up with the clients. Lead generation activity Generating sales for career services. Tapping new customers from existing databases and offering Career Services. Interacting with potential customers and addressing telephonic queries. Maintaining the database of generated accounts and providing the customer support. Achieve standard setting lead generation performance. Key metrics will be the number of leads and appointments with prospects in Gulf and India. Selling the packages over the phone through cold calling. Training new joiners to the team. Manage the reporting across goals/objectives and new initiatives. Ensure strong process adherence across the entire team. Proactively manage the quality of all customer interactions. Resolve and / or escalate any conflicts within team members. Participate in team huddles on a regular basis. Identify and share best practices among team members