Supriya Gera
Solutions Architect at Input Zero Technologies
Based in Gurgaon, India
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Seniority
Staff
Department
Information Technology
Location
Gurgaon
Industry
Information Technology and Services
Company size
227
Contact information
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s•••••••@inputzero.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Supriya Gera
I am a seasoned ServiceNow ITOM & BMC Helix ITSM Consultant and Solution Designer that brings value to a project by providing application and process level guidance to the customers seeking service management\ITIL implementations. Providing best practice solutions by requirement gathering, requirement analysis, implementing, customizing, integrating, and supporting end-to-end deliverables. Implementing Helix Remedy projects on schedule is achieved through a combination of priority management, aligned implementation teams, efficient coding, and honest communication thrive in pressure-filled, priority shifting, and deadline-driven engagements. Prowess in requirement gathering, architecture plan/design, solution design, setting up test and production environments, implementation, and deploying packages Testing and Documentation for ITSM Configuration & Deployment as per business requirements.
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