Suraj Kumar Digwar

Background

About Suraj Kumar Digwar

Domain: Windows, VMware, O365, Citrix, Azure AD Key Responsibilities: • Maintain and troubleshoot Windows System and Server issues. • Worked on Windows patching and deployment using Ivanti tools. • Managed ticketing processes using ServiceNow. • Monitored and managed memory configurations and resources in VCenter. • Administered Azure AD tasks including MFA resets, password resets, and message tracing. • Troubleshot various Outlook-related issues, including login and email setup. • Monitored and optimized email flows using Cisco IronPort (whitelist/blocklist management, quarantine handling). • Managed Citrix desktops, applications, and profiles (e.g, rebuilds, resource monitoring). • Performed server maintenance tasks including backup, disk cleanup, and drive size alert resolution. • Delivered daily reports to account managers. • Worked on Citrix desktop, application, Director, and Studio. • Managed account lockouts and password reset issues. • Monitored Windows server backup tools and performed regular C drive cleanup on servers. • Handled server hang issues and drive size alerts.