Suraj Nikam

Background

About Suraj Nikam

IT professional with Engineering and Master in Business Administration graduate having experience in supervision, customer service, and functional support. Skilled in team leadership, interfacing with external account global customers, working with onshore and off shore support model. As a part of IT experience am leading a team of skilled members with responsibility for part of a client engagement and working as a team member in large projects to deliver to set goals and objectives within a defined period. Understanding the clients business and assisting the technology team in developing products/services, which cater to the business requirements of the company/industry. Having 7 Years of relevant IT experience in SAP R/3 on SAP-SD Module and in IS Oil & Gas (Downstream). Work pro-actively with Clients. Manage multiple and competing priorities and have the ability to work with a minimum of supervision. Have worked on highly customized solutions and have ability to understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges. As an IS Oil consultant with strong functional background and understanding of business process requirement have demonstrated ability to handle complex tasks and to resolve problems of critical situations and developing processes to improve customer satisfaction. Have worked independently, and in team interacting with functional, technical, and possibly business team members to understand, prioritize and manage SAP support functions. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements; Creates or modifies procedures to solve complex problems considering technology capacity and limitations, operation times, and form of desired results Specialties: IS Oil & Gas - Downstream - HPM, TD, Exchanges, MAP, TSW SD - Pricing, Consignment, Stock Transfer Orders, Variant Configuration, Working with Interfaces