Suraj Roman
Team Lead Manager at Icici Bank
Based in Mumbai, India
7-day free trial · no credit card
Seniority
Manager
Department
General Business & Management
Location
Mumbai
Industry
Banking
Company size
10001+
Contact information
Reveal Suraj's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
s•••••••@icicibank.com
Phone
5 credits+91 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Suraj Roman
A goal-oriented professional, with 5 years of experience in Customer Service, leadership profile and Quality Assurance with NRI Clients. Excellence in managing customer service operations inclusive of implementing short / long-term plans; managing teams with focus on excelling business targets & service delivery metrics. Keen customer centric approach with skills in addressing customer priorities and resolving escalations within prescribed TAT, thereby attaining customer delight and high compliance scores. Drove business relationships with customers to increase the customer base through offering various asset products, solutions & services. Acknowledged as Best Team Leader Customer Service in 6 Consecutive Months for FY 2022-23 in ICICI Bank Ltd. Rich knowledge of Remittance, Foreign Currency Exchange, Dealing with NRI Clients. Skilled in assessing the customer feedback; capabilities in identifying improvement areas & implementing measures to maximize customer satisfaction levels.
Decision-makers
Other people at Icici Bank
- APC-Team
Ashutosh Parida
CSO · General Business & Management
- AGDirector
Ashish Gupta
Director · General Business & Management
- ASStaff
Avika Shaha
Backoffice · Operations
- ZBManager
Zeenat Bano
Relationship Manager · Sales & Business Development
- YJManager
Yuvraj Jadhav
Regional Relationship Manager · Sales & Business Development
Build a list of verified contacts at Icici Bank
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Suraj
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime