Suraj Sonule

Background

About Suraj Sonule

As a Technical Support Executive at GlobalSign, I provide technical support to customers via email, calling, and chatting in French language. I have been working in this role for more than a year, and I have gained valuable experience in resolving issues related to SSL certificates, taking remote sessions, and performing translation of confidential documents and websites. Before joining GlobalSign, I was a French Coach and Trainer for eight years, helping clients achieve their goals in immigration, employment, education, and business. I developed and delivered tailored courses, lectures, and coaching sessions in person and online, and provided accent training for corporate environments. I also worked as a French Subject Matter Expert for a US-based school, where I planned and drafted the course outline and outcome, reviewed and provided feedback to the drafters, and maintained communication with the client and the platform developers.