Surakshit Dev Manchanda

Background

About Surakshit Dev Manchanda

With over 25 years of work experience in the IT industry, I am a Program Head. I have managed multiple large-scale and complex projects for clients across various domains, such as banking, insurance and manufacturing. I have extensive expertise in customer relationship management and business analysis, and I leverage these skills to deliver value-added and innovative solutions that meet the needs and expectations of the customers. I also ensure that the projects are executed with high quality, efficiency, and timeliness, and that the project teams are motivated, engaged, and aligned with the organizational goals and values. I have successfully led and delivered several projects that have resulted in increased customer satisfaction, retention, and loyalty, as well as enhanced revenue and profitability for the company. I have also contributed to the growth and development of the company by mentoring and coaching the team, sharing best practices and knowledge, and fostering a culture of collaboration and excellence. I am passionate about solving complex business problems, creating value for the customers, and driving continuous improvement and innovation in the IT industry.