Suramyan Dixit
Senior Manager at Hero Fincorp Ltd at Hero Fincorp
Based in Noida, India
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Seniority
Manager
Department
General Business & Management
Location
Noida
Industry
Financial Services
Company size
8.6K
Contact information
Reveal Suramyan's email and phone
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s•••••••@herofincorp.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Suramyan Dixit
A functional professional with 12 plus years of enriched experience in Operational Excellence, Operation Risk Management, Audit, Customer Service, People management & Process Improvement.Currently associated with Hero Fincorp Ltd. As Senior Manager – Operations (Project, Process, ORM & Audit management)Skills and Experience- Regulatory reporting as per RBI guidelines- Internal and External operation and customer service Audit management- Building alternate collection channels for reducing collection cost- Disbursement Payment automation Process Design & Implementation- New customer acquisition Project Strategy & Planning - Repayment instrument automation for Loan customer- Development of Workflow tool for handling customer queries- ORM & Audit MIS/Reporting- System inbuilt control for ORM- Customer Query Management
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