Suri Ramamurthy

Background

About Suri Ramamurthy

Global Governance Head | Collaborative Executive Leader | Competent Business Partner Solutions-driven senior industry professional with 29+ years of insightful experience, including 2+ years of International (USA, Germany, Finland, Denmark & Kulalumpur ) tenure; Experienced Outsourcing leader (IT, IT IS & Business Process) with Delivery management, Operational excellence, Business development and effective process deployment with rigour. Stakeholder Management, Strategic Governance for a large unit, led and represented as Management Representative for CMMI (Dev & SVC) assessments for a large Industry Solutions Unit. Handled clients in the US, UK, Europe and APAC regions, have keen understanding of what it takes to make operations successful in multi-cultural environments. Love to mentor and develop people, and thereby enable high performance teams to achieve greater success. Have managed a large transition from multi source (vendors & internal IT work force) to single sourcing of IT Services for an European electronics manufacturer. Specialties: Expertise in Sub P/L (Revenue, Margin, Competency development, quarterly planning and understand the future business needs and aligning and developing). Held leadership positions with Tata Consultancy Services (17 years across 2 innings), Covansys/CSC (8 years), Satyam (~1 year), IIT Madras (~2 years) and Kirloskar Electric Company (1 year). As the Global Technology delivery leader, currently playing role as : Global Governance and Delivery Excellence Lead for Retail & Consumer Packaged Goods business cluster. Responsible for customer delight. Improved Customer Satisfaction Survey by 200 basis points. Business has seen value and have reinstated me. Business unit is USD 3Bn+ with associates. Roles played: Governance Head, Delivery Owner, Delivery Excellence Head, Transition Director, Program Director, Delivery Centre Head, Customer relationship manager, Account management, Offshore Delivery Director, etc.