Surya Narayanan

Background

About Surya Narayanan

I’m a banking operations and payments specialist with over 6 years of experience at leading financial institutions like Wells Fargo and Barclays. Throughout my journey, I’ve consistently delivered high-impact results in payment processing, SLA governance, MIS reporting, risk awareness, and team training. At Wells Fargo, I’ve been entrusted with leading end-to-end payment operations in high-volume environments, mentoring teams, and driving process improvements. I’ve played a key role in initiatives like Fast Capture and consistently maintained accuracy and compliance across shifting operational landscapes. Previously at Barclays, I handled sensitive dispute resolutions and was later promoted to the Quality Verification team, where I drove improvements through root cause analysis and quality control. What sets me apart is my ability to balance performance, compliance, and operational excellence. I believe in building strong processes, training people well, and making data-driven decisions that move the business forward. I’m currently exploring growth opportunities where I can apply my strengths in operations, controls, and transformation to make a measurable impact.