Susan Ash
Claims Specialist at Td Insurance
Based in Burlington, Canada
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Seniority
Staff
Department
Operations
Location
Burlington
Industry
Insurance
Company size
4.7K
Contact information
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s•••••••@tdinsurance.com
Phone
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Background
About Susan Ash
I have a passion for helping people and providing an exceptional customer experience in the Accident Benefits Claims field. In my 24 years working in Accident Benefits I have enjoyed being a mentor for the AB Job Shadow program and to many newer employees and team mates. The Lead for the LEI (Legendary Experience ) Committee, member of a National Pillar for Client/Customer Experience and member of the Diversity Committee. I have received numerous Great Work Awards and accolades for my Customer Experience, going above and beyond in many situations. In my claims handling I am very thorough in my investigation and my files are meticulously documented. I have compassion, am very detail oriented and ensure my clients are kept updated on the progress of their claim. I take the time to answer questions and ensure the files are handled in a professional and timely manner. My combined experience in the Insurance Industry to date is 32 years in Claims.
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