Susan Berry

Background

About Susan Berry

I am working towards honing my skills as a product/project manager. I have worked every area of a project from conception thru phase out. I am passionate about seeking ways to improve the products of my company and the customers we support. In addition, I place high value on training users of these products to reduce frustration and to optimize the users experience. Training is a valuable asset when looking for the next feature of a product. It builds rapport with the customers and lets them know we are partners. Specialties: Microsoft Project, Agile Scrum, Microsoft Application Virtualization, Microsoft Desktop Virtualization, Hyper-V, VMWare ESXi, Windows XP-11, Symantec Ghost Imaging, Customer service, Dell, Lenovo, Toshiba, Hp, and Microsoft laptop-server hardware, Microsoft SCCM, Active Directory, DNS, Replication, DHCP, Group Policy, Office 365 migrations, Microsoft Server SBS 2011 - Standard 2019, SQL Server 2012-2017, Azure, Azure AD, InTune, SonicWall, Sophos, WatchGuard, and Cisco Meriaki firewalls