Susan E. Karau

Background

About Susan E. Karau

I am a highly organized, detail-oriented banking management professional with 18+ years of experience in financial audits, credit, financial data analysis, administrative management, trust accounts, and customer satisfaction. I enjoy troubleshooting and collaborative problem solving working with all kinds of people. I bring a positive attitude, professionalism under pressure, effective leadership and communication skills, and strong business development abilities. My passion is looking for patterns in data, doing research, and solving problems. Looking for suspicious activity as part of risk management is something I am good at and enjoy doing, both for the challenge of it, and knowing that I'm helping people. My top skill is exceptional customer relationship management, maintaining longstanding, profitable business relationships with key accounts. I have always respected, and strive to be myself, an involved, hands-on manager who shows appreciation for a job well done. Showing appreciation creates motivation, which creates more to appreciate. People then are willing to go the extra mile. That is what effective leadership and communication is about. It is important to have an open-door policy.