Susan Hancock

Background

About Susan Hancock

A results-driven leader with experience in Data Analysis, Quality Assurance, Team Leadership, Grants, Budgets, Business Development, Human Resources, Supported Living, Negotiations, Writing Policies, Procedures, Training and Coaching Staff to grow Corporations and Profit. Familiar with many technology programs utilized in social service, criminal justice and teaching fields. Successful at mastering deadlines, thriving on new challenges with high expectations, identifying new opportunities and maintaining confidential information pertinent to staff and clients. Believing team members should be given accolades on a job well done. Pay increases and bonuses encourage strong performers when morale is high. Building teams who have fun and are invested in the social interests of peers and colleagues improves the work environment and the productivity. Technology improvements have allowed better decisions that deliver superior services for the customer and providing excellent consumer relations. Specialties: Strategic Management Project Management Organizational Behavior Customer/Consumer Relations Human Resources Supervision Criminal Codes Re-entry of Offenders Diversity Statistical Analysis Case Management/Treatment Needs Testify in Court Proceedings Training Spreadsheets and Organization