Susan Hancock
Administrative Coordinator at Harpswell Anchor
Based in Philadelphia, United States
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Seniority
Staff
Department
General Business & Management
Location
Philadelphia
Industry
—
Company size
7
Contact information
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s•••••••@harpswellanchor.org
Phone
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Background
About Susan Hancock
As a Human Resources Consultant at Foundations, Inc, I leverage my 20+ years of experience in employee benefits, work measurement, and total quality management to deliver customized and effective solutions for clients in various industries. I have a strong background in analytical and team-building skills. Previously, I was the Deputy Employee Support Services at The School District of Philadelphia, where I managed the transition of COBRA and retiree contracts to a third-party administrator, implemented weekly EDI of benefits enrollments, and coordinated system updates and audits for different insurance plans. I also spearheaded the functional implementation team for a benefits self-serve project and conducted a dependent eligibility audit that resulted in estimated $3M in savings. My mission is to optimize and improve HR processes and outcomes, and to support and empower employees and organizations.
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