Susan Henry
Customer Helpdesk Team Manager at Thomas Cook
Based in Oswaldtwistle, United Kingdom
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Seniority
Other
Department
Other
Location
Oswaldtwistle
Industry
Travel Arrangements
Company size
6.1K
Contact information
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s•••••••@thomascook.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Susan Henry
A dedicated and hard working Team Leader with a wide range of experience in the Travel Industry. Able to use own initiative and work as part of a team. Proven leadership skills, including managing and motivating other staff to achieve company objectives and individual goals. An effective communicator at all levels within an organisation. Key Skills: • Extensive knowledge and experience of the Travel Industry and Call Centre Industry • Proven ability to manage teams through change and in pursuit of a common vision • Proven track record in ability to train / coach new and existing staff members • Enjoys the challenge of taking on a project with full responsibility from beginning to end • Ability to analyse and rectify errors • Change Management
Decision-makers
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