Susan Hoff
Customer Success Manager at Kbht
Based in Hilden, Germany
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Seniority
Staff
Department
Customer/Client Service
Location
Hilden
Industry
Business Consulting and Services
Company size
93
Contact information
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s•••••••@kbht.de
Phone
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Background
About Susan Hoff
With over 12 years of experience serving high-profile clients, I am passionate about delivering reliable, high-quality service, providing advice at eye level, and building long-term relationships. At kbht, I actively shape the client experience and help make the quality of our services tangible. In my role as a Customer Success Manager, I accompany clients from the very first contact, structure processes, and drive initiatives for innovation and efficiency. My approach is service-oriented, dependable, and solution-focused – with the clear goal of ensuring our clients not only feel well advised but genuinely well cared for.
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