Susan Ivey
Director of Client Services at Cigna Healthcare
Based in Imperial, United States
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Seniority
Director
Department
Customer/Client Service
Location
Imperial
Industry
Hospitals and Health Care
Company size
30K
Contact information
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s•••••••@cigna.com
Phone
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Background
About Susan Ivey
Accomplished operations professional with a proven record of successfully managing people and relationships. Demonstrated track record of building high performing teams, implementing best practices, and developing strong leaders. Proven leader in call center management, claim management, implementation and service delivery.Specialties: • New case implementations and service delivery• Enrollment, benefit configuration• Building and Fostering strong client/broker relationships• Building strong teams/leaders• Call Center Management• Claim Management• Acquisition integration• Project oversight• Change Management• Virtual Management
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