Susan L. Smith
Adjunct Faculty at Clark University
Based in Worcester, United States
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Seniority
Staff
Department
Education
Location
Worcester
Industry
Higher Education
Company size
2K
Contact information
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s•••••••@clarku.edu
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Background
About Susan L. Smith
COMMENT : “I LOVE your article. I agree with every sentiment. I especially love the point you make about a familiar face during intermission. That’s brilliant! It really is all about the human touch. Years ago, I was House Manager at the Santa Fe Opera, and I learned very early in my tenure, that every interaction had between me, an usher or a box office staff member and an audience member did one of two things: either cemented the relationship to the institution moving forward, or knocked it dead in the water”- Roland Tec, Director of Membership, Dramatists Guild of America (for full source article from Arts Marketing online, click on logo below, or go to
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