Susan M.
Technical Writer at Zipline
Based in United States
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Seniority
Staff
Department
Writing/Editing
Location
United States
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
1.8K
Contact information
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s•••••••@zipline.com
Phone
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Background
About Susan M.
Senior Technical Writer with 10+ years of experience translating complex technical concepts into clear, task-based content including user guides, release notes, and UI/UX copy. Proven success delivering scalable documentation in Agile environments for SaaS, aviation, and the public-sector. Skilled at cross-functional collaboration, continuous content improvement, and aligning documentation with user needs and business goals.
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