Susan Michl

Background

About Susan Michl

I help companies tackle big business challenges, launch complex enterprise systems, and optimize global processes to enhance operational efficiencies in the life sciences, healthcare, AI and technology sectors. Experienced business/IT/operational leader, with 20+ years of satisfied clients and successful engagements as Chief of Staff and in program management, change management and transformational leadership. EXPERTISE: Collaborative Advisor: Guiding executives and leadership teams through transformative initiatives with transparency and finesse. Creating connections between people and ideas to create optimal solutions. Strategic Partner: Building trusted partnerships and accelerating client success through collaboration, accountability and communication. I excel at building and maintaining strong relationships with executives, understanding their unique challenges, and delivering customized solutions to help them achieve their goals. Global Technology Leader: Leading matrixed teams across global time zones to deliver complex technology strategies and implementations on time and on budget. Designing and leading global initiatives involving critical deadlines, matrixed teams, integrated technology, and complex change management. Expert Problem Solver: Synthesizing challenges quickly, using data to inform decisions, co-creating innovative solutions centered on customer needs. Finding a way forward in ambiguous situations, fostering creativity and empathy through a growth lens, helping teams embrace big ideas united by a shared vision and path to success.