Susan Oneill

Background

About Susan Oneill

Strategic business leader with a track record of driving innovation and impact at the intersection of finance, technology, and sales. I’m passionate about unlocking enterprise value through AI, digital innovation, and operational excellence to accelerate growth, streamline operations, and enable customer success. With global experience spanning the US, Asia, Europe, and ANZ, I bring a cross-cultural lens to transformation initiatives—leading high-performing teams, simplifying complexity, and delivering outcomes that matter. My leadership style is grounded in coaching, mentoring, and fostering inclusive, empowered cultures where individuals thrive and contribute to shared success. AI-DRIVEN FINANCE RE-INVENTION • Led 50+ customer-facing Finance AI engagements, winning Microsoft’s Global Modern Finance Customer Award. • Founded a 50+ member Finance AI Customer Community, increasing Copilot adoption by 20+ percentage points. • Created compelling AI demos and narratives to guide customers through their AI transformation journeys. TECHNOLOGY AND TRANSFORMATION LEADERSHIP • Drove AI/Copilot adoption within Microsoft’s local Finance team—achieving 95%+ usage, the highest globally. • Partnered with engineering on Copilot for Excel & Power BI, shaping product design with real-world feedback. • Led global rollout of ML-based forecasting, cutting Commercial forecasting time by 50%. • Embedded AI-driven planning into the $13B Windows business, unlocking efficiency and agility. COMMERCIAL STRATEGY AND CUSTOMER IMPACT • Deep commercial insight with a knack for deal shaping, stakeholder influence, and strategic decision-making. • Facilitated Deal Coaching sessions to unblock complex deals and mentor sales teams. • Initiated transformative projects, including two strategic data centre expansions in ANZ. • Leveraged remote work tailwinds to grow Windows’ global revenue by ~30%.