Susan Potts
Sr Business Analyst at Fidelity National Financial
Based in St Charles, United States
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Seniority
Staff
Department
General Business & Management
Location
St Charles
Industry
Financial Services
Company size
21K
Contact information
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s•••••••@fnf.com
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Background
About Susan Potts
Experience: • HR professional with strong knowledge of Health and Welfare Benefits administration • 13 years of outsourcing experience supporting Fortune 500 clients, consulting on best practices, supporting annual benefits enrollments, and developing customized solutions to support the administration of employee benefits. • In-depth experience with and knowledge managing data within an HRIS system • Business analysis and requirements for software development • Leader of 10 Open Enrollments for several Fortune 500 clients, ranging in industries (manufacturing, pharmaceuticals, retail, and insurance) • Prepared and taught system training classes for new hires and clients • Experience collaborating with payroll, third party vendors, and health plans • People management including performance planning and review process • Many years of project management with strong organizational, analytical and issue-resolution skills
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