Susan So
Digital Platforms Project Management Loans at Hl Bank Singapore
Based in Singapore
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Seniority
Other
Department
Other
Location
Singapore
Industry
Banking
Company size
239
Contact information
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s•••••••@hlbank.com.sg
Phone
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Background
About Susan So
My experience spans customer onboarding, retention strategies, and campaigns focused on enhancing the overall customer journey across digital channels. In addition, I oversee the continuous enhancement of digital channels ensuring seamless user experiences and actively drive customer engagement initiatives, increasing digital adoption. Successfully led and delivered multiple end to end projects from new product roll outs to channel enhancements, often ahead of deadlines through project management, proactive stakeholders management, agile problem-solving.
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