Susan Thiel

Background

About Susan Thiel

Currently working remotely on independent contractor projects in AI development projects. I am an accomplished remote professional with the proven ability to learn new systems, processes and adapt to the remote working environment. Current telecommute work includes Remotasks and Telus International AI solutions (online data analysis). Project work completed May 2023 through Pearson Learning Company (scoring evaluation of English-high school essays). Experienced customer service representative, currently as a Customer Experience Representative for Madison Square Garden Entertainment (The Sphere-Las Vegas). Also temporary assignments through HADCO Staffing Solutions, A+ staffing, US Event Management Company. Flexible, reliable and easy to work with staffer with years of conflict resolution, managing customer requests and concerns, making customers feel welcome and comfortable. TAM card of Nevada: expires March 2027 Extensive use of online technologies and platforms such as Teams, Zoom, Skype, Slack and certification in Microsoft office. Quiet, at home remote office with Laptop, windows10, printer and large screen capability. A hardworking team player, who pays attention to detail and is committed to delivering excellent results. Experience in coaching and counseling managers and employees on problems related to their employment or personal issues making recommendations for internal or outside resources. Developed training and facilitated coursework in the interpretation of company policies, training all levels of employees from hourly to Vice Presidents. As a real estate business owner, I maintained customer prospect lists and contacts by using CRM systems, navigated email, texting and social media for marketing campaigns. Established and maintained quality customer relationships by identifying business needs, solving problems and expectations Please call 702 994-0379 or email remotethiel@gmail.com if you would like to be in contact.