Susanne Berthold

Background

About Susanne Berthold

Looking to optimize an existing IVD autoantibody test, develop a new one, or expand your diagnostic portfolio into autoimmunity? AROTEC Diagnostics Limited, based in New Zealand, is your trusted partner for high-quality raw materials in the field of autoimmunity. For nearly 30 years, AROTEC supplies IVD manufacturers worldwide with highly purified autoantigens, suitable for diagnostic technologies like ELISA, blot, bead, microarray and others. Known for outstanding quality, batch consistency, large production volumes, and extensive inventory management — We help you meeting time and cost demands efficiently. In Europe, I’m your direct point of contact – fast service! Easy to reach, with a scientific background (PhD in immunology) and a strong focus on reliable, customer-oriented support. Due to our European Distribution Centre in Germany, we have a very well-sorted inventory, and my local team delivers purchase orders within short lead time. You benefit from my decades of experience in Sales & Marketing across the European IVD and biotech sector — always being with companies that have in-house R&D and manufacturing. This enables me to offer flexible, demand-driven support. When needed, you gain access to our experienced protein experts and production team in New Zealand — ensuring deep technical insight due to long-term expertise. Regular trainings and scientific congress participations enables me, to be ongoing informed about biomarker trends and state-of-the-art technologies. No endless phone menus. No vague email replies. Not only online meetings. When you contact me, you reach a real person — right away, in your time zone. I aim to respond the same day with clear, specific answers, relevant product or service info, and a plan for anything pending. Straightforward, efficient, and customer focused. For deeper understanding, face-face meetings are very important for me. This helps me as well to keep and grow my existing business network, very valuable in many aspects. My approach is pragmatic, science-based, and shaped by long-term partnerships! Feel free to test yourself AROTEC products and my skills