Sushant Thomas

Background

About Sushant Thomas

With over 3 years of professional experience in CRM, ERP, and LMS software, my skills encompass eliciting business requirements crafting Salesforce solutions across sales, service and marketing cloud. An adept understanding of data security and access controls contributes to my proficiency. Accumulated experience from completing multiple projects hasprovided insights into various phases of the project lifecycle and effective project management practices. Demonstrated success in improving business process efficiency by automating tasks using salesforce automation tools like flow and process builder. Possesses a robust understanding of Salesforce AppExchange, adeptly identifying appropriate solutions, and skillfully managing the installation and integration of packages (both managed and unmanaged). Proficient in generating reports and dashboards through the utilization of the Salesforce reporting tool.