Sushanth Padival

Background

About Sushanth Padival

PROFILE SUMMARY • Possess 5.10 years of experience in the HR domain, specializing in HR Shared Services across various industries • Presently employed as a Specialist HR Shared Service at Global Foundries, liable for managing HR administration, customer service, and data management • Previously employed as a Senior HR Associate Shared Service at IQVIA, liable for managing HR administrative services • Proven customer service skills, designated as the first point of contact for HR administrative- related issues • Managed HR business processes for managers and employees • Established standards and procedures for employee support and HR programs and monitored The efficiency and effectiveness of shared services teams • Successfully provided exceptional customer service and support to clients, recruiters, and HRBPs • Recognized for exceptional support to clients, recruiters, and HRBPs, resulting in promotions and accolades within the organization • Exhibiting adaptability, commitment to work, and a consistent track record of delivering high- quality results • Implemented efficient processes and systems to improve HR administrative tasks • Proven capability to handle a high volume of tasks and meet deadlines • Improved accuracy and reduced turnaround time for key HR processes, resulting in improved employee satisfaction and reduced errors WORK EXPERIENCE • Onboarding tasks including hire creation, offer letter generation, background checks, employee ID creation, and referral bonuses • Handling absence management queries, changing work schedules, and accruals, and updating absence and timesheet issues • Collaborating closely with Employees, Managers, HRBP, and Business Stakeholders • Managing data in Workday including job changes, contract extensions, and terminations • Involving in projects such as severance and ethnicity, as well as Workday release testing • Administering educational reimbursement, candidate reimbursement programs & updating one-time payments • Creating supervisory organization structures • Managing HR mailbox and resolving HRSS queries through ServiceNow tickets • Serving as a subject matter expert in absence management and Workday processes • Assisting in bi-weekly payroll tasks, ensuring accurate updates for leaves, promotions, and compensation changes Highlights: • Received two Global Recognition Awards and CEO Award for successfully implementing Workday under data management and "Bravo Award" from the previous company.