Verified recordOutsourcing and Offshoring Consulting

Sushil Sabale

Process Excellence Lead at Atidiv

Based in Pune, India

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Seniority

Manager

Department

Operations

Location

Pune

Industry

Outsourcing and Offshoring Consulting

Company size

1.1K

Contact information

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s•••••••@atidiv.com

Phone

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+91 ••• •••• ••••

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Background

About Sushil Sabale

Process excellence lead with with 10 years of an experience in Business Process operations & 4 years of Hiring Quality & compliance Support in BPO industry Experience of International Voice outbound, email, chat & back office non voice telecom process, Quality assurance 7 months of Quality assurance Team lead experience in an US app based service provider 7 years of team handling experience (29 FTE & 2 SME) in an Australian based telecom process 2 years of team handling experience (14 FTE) in a UK based telecom process 6 month robotics process automation experience in an order management process Experience in monitoring Hiring Quality & compliance & business improvement skills which helped organisation in revenue generation & efficiency improvement Experience in UK based process transition Experience in handling service & escalation helpdesk Continuous improvement initiatives with focus on streamlining & managing operations with proactive planning

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