Sushmita Bhatia
Sr Associate at Sutherland
Based in Hyderabad, India
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Seniority
Staff
Department
Information Technology
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
63K
Contact information
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s•••••••@sutherlandglobal.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sushmita Bhatia
Dynamic and results-driven professional with over 2 years of experience in customer service, operations, and process improvement. Proven expertise in managing customer interactions (Calls and Chats), accounts receivable, and administrative functions across diverse industries, including healthcare, travel, and digital media. Skilled in utilizing tools like Salesforce, SAP, and Brightree and Phonesoft to streamline processes and maintain accuracy. Recognized for exceptional performance, receiving a Top Performer Award for outstanding customer satisfaction at Sutherland. Adept at communication, problem-solving, and maintaining operational excellence, with a track record of exceeding targets and contributing to business growth.
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