Susmita Misal
Business Analyst at Indostar Capital Finance Ltd
Based in Mumbai, India
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Seniority
Staff
Department
General Business & Management
Location
Mumbai
Industry
Financial Services
Company size
1.3K
Contact information
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s•••••••@indostarcapital.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Susmita Misal
Results-driven Business Analyst and Application Support Engineer with 3.8 years of experience in the BFSI domain, specializing in Loan Origination (LOS) and Loan Management Systems (LMS) such as FINNONE, UNO, and ZIVA. Skilled in gathering and analyzing business requirements, creating BRDs/FRDs, and bridging the gap between business needs and technical solutions. Proficient in tools and technologies like SQL, JIRA, Power BI, Postman, and Excel, with a strong command of Agile and Waterfall methodologies. Experienced in UAT coordination, API testing, process improvement, stakeholder communication, and project execution. Recognized for delivering high-impact solutions, improving operational efficiency, and ensuring timely project deliveries. Adept at handling production support, issue resolution, compliance checks, and workflow enhancements for mission-critical banking applications. Currently pursuing an MBA in Business Analytics from BITS Pilani to further strengthen my data-driven decision-making capabilities. Passionate about leveraging technology and analytics to solve business problems and drive innovation in the financial services sector.
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