Susmita Samanta
System Engineer at Tata Consultancy Services
Based in Kolkata, India
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Seniority
Staff
Department
Information Technology
Location
Kolkata
Industry
IT Services and IT Consulting
Company size
723K
Contact information
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s•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Susmita Samanta
Experienced IT professional with 4+ years in L2 Production Support within the banking sector. I specialize in ensuring the stability, availability, and performance of critical banking applications, with a strong track record in incident resolution, root cause analysis, and system monitoring.My role involves close collaboration with development, QA, infrastructure, and business teams to maintain high service levels and minimize downtime for core banking platforms. I bring hands-on experience with tools like SaaS and Unix/Linux, and am well-versed in ITIL practices.
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