Suthersan Mahathma
Regional Team Lead, Risk Operations at Grab
Based in Petaling Jaya, Malaysia
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Seniority
Manager
Department
Operations
Location
Petaling Jaya
Industry
Software Development
Company size
56K
Contact information
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s•••••••@grab.careers
Phone
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Background
About Suthersan Mahathma
With over 14 years of experience in the financial technology sector, I am a seasoned operations manager and a certified Trauma-Informed Change Manager. I have worked with leading companies such as foodpanda, Grab Financial Group, and HSBC, managing risk and fraud processes and policies for online platforms across the Asia-Pacific region. My core competencies include attention to detail, spoken English, and process improvement. I am passionate about enhancing customer experience, reducing operational costs, and ensuring compliance with regulatory standards. I have successfully led and supported multiple projects and initiatives that improved the onboarding, verification, and fraud detection systems for millions of users and merchants. I am also skilled in vendor management, stakeholder engagement, and organizational change and resilience.
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