Suved R.

Background

About Suved R.

I’m a results-driven professional with over 10 years of experience in Operations, Program Management, Project Management, Service Delivery, and Analytics. I have been managing (onsite, offshore and cross-functional) teams for the past 6 years. I leverage new technology to drive innovation and develop data-driven insights, to help influence decisions while ensuring business goals are met through the execution of multiple projects. I am experienced in growing client relationships from the ground up. I have focused on communication, budget, and risk mitigation to ensure timely deliverables for client projects. I managed the delivery of services (Drive Test, Cloud Based Testing, etc.), including personnel, scheduling, project goals, cost management, vendor management, and technical sales. Solutions I’ve helped develop generated over $5 million in revenue, improved efficiency (reduced over 500 man-hours), and saved over I consider myself a captivating team leader, effective communicator, and efficient collaborator with a keen ability to engage, inform and hold all stakeholders accountable throughout the life cycle of a project. My impeccable expertise in Program Management, Operations, Delivery, Drive Test Management, Telecommunications, and Customer Experience Management will prove to be a value-add in any organization. Key Accomplishments:* Managed the delivery of services over $11M * Acquired Purchase Orders over $2M via customer relations * Designed and delivered a new Drive Test business which generated $600K in revenue * Delivered cloud-based testing services over $300K * Reduced delivery time of testing services by 40%* Identified and customized in-house testing solution which resulted in a savings of US $500K * Automated SLA reporting reduced 500-man hours