Suzanne Acker

Background

About Suzanne Acker

I am a driven, multi-faceted, and focused professional with a seasoned sales background, a history of building strategic pipeline of sales opportunities, and a talent for aligning teams around common goals. I combine over 2 decades’ experience providing sales leadership and vision for multiple high-profile organizations; developing integrated strategies to turn around underperforming regions, expand regional footprint, and convert customers from competitors; delivering a highly differentiated customer experience across the entire sales cycle; and carefully shaping the processes and policies that sustain an efficient, productive, and highly competitive organization. I am an effective listener who absorbs information like a sponge and doesn’t rush client interactions to close a deal. Rather than treat my clients as a means to an end, I handle each one with patience and understanding. I listen to each customer’s goals and pain points so I can better align their needs with what I’m offering. This makes each customer interaction more relevant, meaningful, and solutions-oriented. I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a customer, presenting to a crowd, or anything in between; I communicate quickly, accurately, and effectively. I am a dependable and supportive collaborator who is a pillar of strength for his team. From the outset, I establish a tone of urgency and professionalism by setting clear expectations, getting everyone on the same page, encouraging transparent communications, and leading by example. Key Skills Sales Strategy Formulation Sales Cycle Management New Market Penetration Account Management Territory Management/Growth Customer Retention Top-Tier Negotiator Sales Forecasting New Business Development Relationship Management High-EQ Leadership Strategic Turnarounds