Suzanne Collier

Background

About Suzanne Collier

Aspiring To A "People-First' Philosophy. Motivated Administrative Support Professional dedicated to providing the utmost in standards, delivering top notch executive support and compassionate client care. With 15 years of exceptional results as Office Administration and Client Care Specialist. Taking client advocacy to the next level ensuring clients understand their services and are satisfied with the outcomes. Qualifications: Solid organizational and multitasking skills with the ability to perform daily operational tasks, while providing. personalized support to executives, staff, and clientele. Oversee completion and timely delivery of company reports & requested documents to the appropriate parties. Ensuring company records are maintained accurately with current and up to date licensure and certifications, meeting state and federal filing deadlines. Supervision of bookkeeping and AP/AR accuracy through audits and reviews. Provide HR support and training to ensure regulatory and statutory regulation adherence; HIPAA compliant. Confident and poised client liaison with expertise in facilitating coordination between agency, client, and external service and support providers. Excellence in executing management of multiple client caseloads with accuracy and efficiency. Compassionate conflict resolution and problem solving abilities driven by diverse clientele, vendors, and staff. Ability to balance high demand, fast-paced environments with providing phenomenal client case management and care. Empathetic understanding of the behavioral health industry, fostering positive relationships between clients and staff.