Suzanne Collins

Background

About Suzanne Collins

Learning and Development Professional known for designing and facilitating creative training programs that close performance gaps and increase employee engagement and retention. 10 years of experience helping individuals improve their sales, service, and communication skills and expand their product and process knowledge through:• Developing and facilitating interactive in-person training• Designing visually appealing and engaging web-based training • Planning and managing learning events• Collaborating with and developing Subject Matter Experts (SMEs)• Consulting with assigned business teams• Creating learning and development paths• Conducting performance assessments • Writing Standard Operating Procedures and related documents• Applying current Adult Learning Methods