Suzanne Das

Background

About Suzanne Das

Versatile and performance-driven Certified Agile Product Owner and Business Analysis professional with 15+ years of expertise in Business Intelligence (BI), Information Technology, Cloud Deployments/Migrations, Data and Analytic Strategy, SAP Reporting, Customer Relationship Management (CRM), Customer Data Integration (CDI) and Master Data Management (MDM). Effective at problem-solving with ability to rapidly identify and manage potential risks and ensure improved performance. Adept at leading cross-functional global teams of company, client, and contractor personnel to complete project requirements within aggressive time and budget targets. Led work-streams within consulting engagements generating $5M – $2 billion in revenue. AREAS OF EXPERTISE • Certified Product Owner, Coach and Facilitator • Global Engagement Delivery, Vendor Evaluation, Pre/Post-Sales Support, • Business Intelligence Applications, Data Analytics and Reporting, Dashboards, Scorecards • Business Analysis, Gap Analysis and Assessment, Requirements Development and Validation • Use Case Development, Process Flows, Data Diagramming, Data Modeling • ETL Data Analysis, Metadata Management, Source to Target Mapping, Cleansing and Migration • Communications with C-level Client Executives • Business Development, User Training and Education • Global Resource Team Lead for India, China, Brazil, Argentina, Mexico, EMEA, AP • KPIs, business metrics and measurements development • Cloud-based contact center software • Business Process Design, Data Steward / Standards, Data Governance, Data Integrity • Insurance, Cable, Telecommunications, Pharmaceutical, HealthCare, Electronics, Distribution • Agile methodology experience