Suzanne Mallia

Background

About Suzanne Mallia

Test Lead/Senior Test Analyst with extensive experience and proven background working in large and high complex Projects. This is for major clients within the communication, education, banking, finance, utilities, insurance, medical/health, retail and Superannuation industries. Also Test Lead experience within Compliance /Regulatory/Government space. These include Telstra, RMIT, CML (Coles/Myer), ANZ, TXU, AEMO, Sensis, KPMG, CGU, Victoria University, Peter Mac (Peter McCallum Cancer Centre), City of Melbourne (CoM) and RACV. Demonstrated leadership skills and ability to engage and build rapport with Stakeholders and Business Users at all levels by employing strong communication and interpersonal skills combined with knowledge across all phases of Software Development Life Cycle (SDLC) and Testing Life Cycle (TLC).Retained ‘Hands on’ testing experience with multiple access methods -desktop/client server applications, web applications. Included multiple browser testing & SOE. Also experience with upgrades (Mainframe H/W, S/W Upgrades, PeopleSoft Upgrade, LMS Upgrades, Technology One release for financial module and Computron (Kofax) scanning systems. Demonstrate experience using Agile document techniques and methodology ( experience using Jira, Confluence) eCommerce, testing on Mobile Devices, Burglary and Travel Insurance. Participant in facilitation ceremonies based on Scrum Methodology.Created new Testing Templates for all of the Testing artefacts, including Test Strategy documents; Master and Detailed Test Plans, Test Summary Reports and Test Readiness Reviews Created new Defect Tracking and Reporting process to allow and encourage more visibility of status and encourage satisfactory resolution. Managed Defect process including determining if issues raised resulted in defects. Perform root cause analysis through to acceptance/rejection and close off.Co-ordinated daily Defect Triage, including daily stats (drawn from HP ALM), during System, SIT, E2E and UAT execution.Proven ability to work under pressure in fast paced, challenging environments and ensure ‘on time’ deliveryStrong appreciation of business imperatives gained through tertiary qualification – Diploma of Education (Melbourne University), Computer Business Applications Certificate (Kangan Institute) combined with extensive work experience, work ethic and well-practised time management skills.