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Suzanne Nelson

Ministry Director at Tri-Cities Baptist Church

Based in Kingsport, United States

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Seniority

Director

Department

Public Administration & Safety

Location

Kingsport

Industry

Company size

13

Contact information

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Email

1 credit

s•••••••@tcbchurch.org

Phone

5 credits

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Background

About Suzanne Nelson

Experienced in developing strategy, concept, design and service delivery of HR systems. 21 years HR experience; 16 years HR systems. Liaison to HR Business Partners in delivering HR solutions. 15 years full-time church ministry plus 20 years in various lay leader positions. Fulfilled by removing barriers and helping people to achieve organizational goals. Solves process problems and equips people to use technology solutions. Most fulfilled when applying knowledge and skills to ministry environment. Serves church of ~1500 members. Leads and organizes staff Lead Team to implement and achieve ministry goals that equip our people to follow Jesus and make Him known. Notable Achievements: Involved in building or supporting various structures of church ministry and staff equipping. Led project to select and implement Pushpay as church’s online member community, giving portal, and communication platform. Implemented process for staff performance objectives and discussions. Established corporate HR technology function for pharmaceutical company where none existed before; created procedures and process documentation; implemented multiple disciplines; hired and developed HRIS team. Developed and met three-year strategic plan for HR systems: • Dissolved contract with unsatisfactory talent management vendor without penalty. • Resolved business question to forego SAP HR in favor of best-of-breed. • Developed selection process for new talent management vendor; led HR lead team in defining priorities and system requirements; selected Success Factors. Implemented Success Factors talent management, profiles, compensation merit planning, comp statements, goal setting, and performance reviews. Worked closely with HR lead team and business stakeholders to define specification, embed company values and create positive user experience and drive business results. Integrated colleagues from seven company acquisitions into HR procedures and systems. Multiple HR/Payroll system conversions and data migrations. Specialties: Talent management, performance management, mergers and acquisitions, project management, change management, data migrations. Pushpay, Success Factors, ADP Enterprise, ADP self-service.

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