Swapnil Das

Background

About Swapnil Das

I am a Business Administration diploma graduate with a strong background in customer service, mechanical product design, and data analysis. With the skills, I aim to leverage my diverse skill set to solve problems, serve customers, and drive business success. A. Technical Skills- Applications: Workday, SAP, MS Dynamics, MS365, MS Office - Business Intelligence: Visio, Jira, PowerBi, SQL - CAD: Siemens NX, TeamCenter, AutoCAD, SolidWorks, Creo - Programming: C++, HTML, CSS - Project Management Tools: SharePoint, Trello, MS Project, Easy Retro, Slido - Marketing Tools: Hootsuite, Canva - Finance: CSC Exam 1 B. Professional Journey: Store Coordinator at TJX Canada (Nov 2021 – Apr 2024)- Delivered exceptional customer service, earning various internal rewards and customer appreciation- Efficiently handled product returns, cash management, and resolved customer queries and complaints- Successfully managed teams, implemented merchandising strategies, and increased sales by 2.8% within two months. Admin Assistant/Project Associate at Langara College (Feb 2022 – Apr 2023)- Conducted data analysis using Microsoft Excel and presented findings through infographics and presentations- Evaluated vendors based on student perspectives and assisted in the vendor selection process- Provided IT application support for Dynamics 365, reducing system adoption time- Coordinated project master scheduling tasks and performed SharePoint maintenance to improve information organization. Aerospace Engineer at Tata Consultancy Services (Jun 2019 - Oct 2021)- Optimized harness routes on cloud-based design software, enhancing engine performance- Designed and optimized tubes for airplane engines using Siemens NX- Created training guides and conducted knowledge transfer sessions, improving onboarding processes. C. Educational Background: Langara College (Sep 2021 - Apr 2023)- Post Degree Diploma in Business Administration with a 3.35 GPA- Gained a global 99th position in the GLO-BUS simulation for earnings per share- Led a project management awareness session with 50+ participants. Symbiosis Institute of Technology (Jul 2015 – Jun 2019)- Bachelor of Technology in Mechanical Engineering with a 7.46 CGPA- Designed and developed dies for molding during an internship at Mindarika- Enhanced skills in AutoCAD, Creo, and SAP/HANA through practical training. I am passionate about utilizing my comprehensive skill set to contribute to the success of dynamic and forward-thinking organizations. Let's connect and explore opportunities to collaborate!