Swapnil Markal
Business Analyst Intern at Trainsmart Academy
Based in Mumbai, India
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Seniority
Staff
Department
General Business & Management
Location
Mumbai
Industry
E-learning
Company size
19
Contact information
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s•••••••@trainsmart.co.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Swapnil Markal
I am a Business Analyst with 3+ years of experience in the IT and EdTech industry, specializing in bridging business needs with technology solutions to deliver measurable outcomes. As a Business Analyst, my responsibilities include: Eliciting & translating business requirements into BRD / FRD / SRS / User Stories, and conducting Gap, Scope & Impact Analysis. Performing AS-IS & TO-BE Analysis and designing change strategies that align with business goals. Leading requirement gathering workshops through interviews, brainstorming sessions, document analysis, and stakeholder discussions. Prioritizing requirements using MoSCoW and business value assessment techniques. Creating documentation deliverables such as process flows, use cases, wireframes, mockups, and traceability matrices. Collaborating with cross-functional teams to ensure smooth communication, alignment, and delivery of business solutions. Supporting verification, validation, and UAT to ensure solutions deliver maximum business value. Acting as a central point of contact between business stakeholders and technical teams. With strong expertise in Agile and Waterfall methodologies and hands-on experience using tools like MS Visio and Lucidchart, I focus on driving clarity, efficiency, and impact in every project I work on.
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