Swapnil Pal

Background

About Swapnil Pal

Salesforce and Vlocity (now Salesforce Industries) subject matter expert with ~7 years of experience as a Lead, Consultant, Developer, and Admin. Successfully delivered multiple end-to-end projects involving requirement analysis, architectural design, implementation, testing, documentation, and deployment. Provided technical leadership by reviewing and providing feedback on design and development by following the industry best practices. Key Highlights- Strong experience in leveraging Flows, Validation Rules, Sharing & Security, Data Migration Tools, Triggers, Apex, Aura Components, Lightning Web Components, VF Pages, Integration, etc- Hands-on experience in building robust and scalable LWC solutions, utilizing JavaScript, HTML, CSS, and Aura frameworks, to deliver seamless user experiences across diverse devices and browsers- Advanced level knowledge in Vlocity Digital Interaction Platform, with a firm understanding of Omniscripts, Vlocity Integration Procedures, DataRaptor, and Flexcards- Expert in Vlocity’s domain-specific capabilities such as CPQ, CLM, Billing, Order Management, etc- Proficient in designing and developing sustainable enterprise software on the Salesforce platform by integrating with AWS, and Mulesoft using REST API - Provided post-production support by collaborating with cross-functional teams to prioritize and resolve support tickets in alignment with business priorities- Highly self-motivated with strong analytical, debugging, and problem-solving skills, excellent team player, and skill to deliver tasks even under pressure- Excellent written and verbal communication skills.