Swapnil Sachdeva

Background

About Swapnil Sachdeva

Swapnil Sachdeva Appeals and escalations at Airbnb Airbnb Jun 2017 - Present (5 years 11 months +). Analyzing and Investigation skills. Providing accurate judgement basis the options provided. Effective in written and verbal communication. Providing creative and effective ideas for the process, organization etc. Engaging in various learning and development skills and enhancing them time to time. Maintaining strong, consistent performance on daily basis to ensure that the process works smoothly. Involving other team members in various team building activities. Maintaining customer oriented work and providing solution for their problems. Team Developer AON Aug 2015 - Jun 2017 (1 year 11 months). Solution Oriented. Ensuring appropriate time management is maintained. Analyzing needs of the clients. Ensuring thorough knowledge of the product and upgrading interpersonal skills from time to time. Customer interaction is required. Excellent Verbal and written kills Team Coach FIS Sep 2011 - Apr 2015 (3 years 8 months) Education JIMS Bachelor of Business Administration (BBA), Management 2003 - 2006 Institue of Management Technology, Ghaziabad PGDBM, Marketing and Human Resources Vidya Bharti School Swapnil Sachdeva