Swaroop Joshi
Senior Analyst at Ciena
Based in Pune, India
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Seniority
Staff
Department
Information Technology
Location
Pune
Industry
Telecommunications
Company size
10K
Contact information
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s•••••••@ciena.com
Phone
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Background
About Swaroop Joshi
Senior Analyst at Ciena with over 12 years of experience creating and managing comprehensive documentation. Skilled in developing user guides, admin guides, release notes, and online help, with a strong focus on accuracy and usability. Contributed to a pilot project for screenshot automation, enabling efficiency improvements within the team. Demonstrated expertise in coordinating with SMEs and stakeholders to gather input and ensure seamless delivery of final outputs. Previous contributions include overseeing localization efforts for multilingual user documentation and managing high-impact project outputs. Dedicated to fostering collaboration and leveraging tools like Confluence and GitHub to enhance documentation processes.
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