Swati Baranwal

Background

About Swati Baranwal

A techno functional professional with an experience of more than 8+ years in global technology firms, Managing the Global- OTC, Handling Cash Apps, Collections, Disputes & Order Management [Order to Cash Process] to in order to smoothen the customer success ecosystem internally.Well versed in Accounts Receivable process in terms of client management and also ensuring high service delivery levels by maximizing operational excellence.Well versed and deep expertise in Accounts Receivable: Order to cash, Credit control, B2B collections, Cash Applications, Forecasting and sending it to management, G/L reconciliation, Audit maintenance, Credit order hold management, Managing accounts through SAP and Salesforce, Knowledge on using Oracle for maintaining records and customer success.I have a keen interest in customer success roles as well (if gets an opportunity) as the entire experience carries multiple clients co-ordination across multiple departments.Handling large enterprise accounts across the globe.