Verified recordIT Services and IT Consulting

Swati More

Senior Service Delivery Manager at Capgemini

Based in Thane, India

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Seniority

Manager

Department

Information Technology

Location

Thane

Industry

IT Services and IT Consulting

Company size

347K

Contact information

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s•••••••@capgemini.com

Phone

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+91 ••• •••• ••••

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Background

About Swati More

Senior Service delivery manager for Robotic Process Automation (RPA), ITPA, Machine learning and AI in Multi Domains like ERP, Health Care and Retail in AM areas. • Strong leader with 15+ Years’ experience known for driving efficiency and cost savings through continuous process improvements. • Proven hands-on experience with Delivery Operations and Client -Relationship Management. • Proficient in analyzing & translating business requirements to technical requirements• Self-motivated, team-oriented individual with strong ability to merge and coordinate with other team members in the respective work environments• An effective leader with strong interpersonal and communication skills motivating and developing team leaders and team players. • Expertise in Agile, Professional Scrum Master certified by Scrum.org.• ITIL-V3 certified professional with sound knowledge in IT-administration and support area.

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