Swati Srivastava
Sr Data Analyst at American Express
Based in Gurgaon, India
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Seniority
Staff
Department
Information Technology
Location
Gurgaon
Industry
Financial Services
Company size
99K
Contact information
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s•••••••@americanexpress.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Swati Srivastava
A result oriented professional with 10 + years’ experience that includes Data Analytics, Project Management, Process Improvement, Client Servicing.Provided Analytical & Decision Support by delivering data driven insights and recommendations to solve business problems. Instrumental in developing Power BI dashboards that would help stakeholders to generate actionable insights. Demonstrated history of working on projects and implementing strategies towards addressing service delivery gaps and enhanced customer satisfaction. Deft in relationship management. Experience of handling multi-location operations, team management, client servicing requiring robust and timely coordination with internal team as well as external customers.Key Skills: Strategic Analysis, Data Analysis, Data management, ETL, Data Visualization, Project Management, Process Improvement, Training. Technical skills: Platforms/Packages/ Libraries: SQL, Python, Power BI, Microsoft Excel, PowerPoint.
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