Swati Valve

Background

About Swati Valve

Passionate and result oriented professional with over 17 years of IT experience. Extensive background in leading cross-functional teams, from project initiation through completion ensuring smooth service delivery and managing end to end operations. Efficient leadership, communication, people management and interpersonal skills to drive the team to meet and exceed customer expectations. Involved in training the new joiners. Mentoring and motivating the team and individuals to excel, encourage to upskill and cross skill to stay relevant.Proven track record of successfully transitioning services, driving service level agreements, implementing standardized processes and service improvement Initiatives. Technical proficiency in end user computing - Microsoft application repackaging and distribution technology.As a PMP certified professional, with Operations Management and Delivery Lead experience, looking forward for role in IT project management and leadership position to employ my skills in projects success and grow as a management professional in the organization.