Sweta R.

Background

About Sweta R.

As a Retail team lead at William Hill, I oversee the daily operations of a betting shop, ensuring customer satisfaction, staff performance, and compliance with regulations. I have successfully managed multiple tasks, such as handling cash transactions, resolving customer queries, and training new employees. I have also contributed to the growth and profitability of the shop, by implementing effective sales and marketing strategies, optimizing costs, and providing feedback and suggestions to the management team.I hold a MSc in Management from The University of Sheffield, where I developed a passion for driving project success through relationship-building, efficient product/service management, and cost optimization. I demonstrated my project administration skills as a Student Ambassador, where I represented the university at various events, assisted prospective students and visitors, and coordinated with other departments and stakeholders. I am an enthusiastic learner with a positive attitude, offering proactive organizational and time management skills for on-time project delivery in fast-paced environments. I am ready to contribute my dynamic project management capabilities and financial reporting skill to a challenging and rewarding role.